Cookie Policy
This policy explains how PropertyHandle Africa uses cookies and similar technologies.
Last updated: January 15, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your browsing experience. Similar technologies include local storage, session storage, and pixels.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_session | User session management | Session |
| ph_token | Authentication token | 7 days |
| ph_csrf | Security - prevents cross-site attacks | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_lang | Language preference | 1 year |
| ph_currency | Currency display preference | 1 year |
| ph_theme | Dark/light mode preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - visitor identification | 2 years |
| _gid | Google Analytics - session tracking | 24 hours |
| ph_analytics | Internal analytics | 30 days |
2.4 Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Facebook pixel tracking | 90 days |
| ph_referral | Tracks referral source | 30 days |
3. Managing Your Cookie Preferences
You have several options for managing cookies:
3.1 Cookie Banner
When you first visit our site, you'll see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
3.2 Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy & Services > Cookies
3.3 Update Preferences
You can update your cookie preferences at any time by clicking the button below:
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Google Analytics: For website analytics - Privacy Policy
- Facebook: For social features and advertising - Privacy Policy
- Intercom: For customer support chat - Privacy Policy
5. Impact of Disabling Cookies
If you disable certain cookies:
- Essential cookies: The website will not function properly
- Functional cookies: Your preferences won't be remembered
- Analytics cookies: We won't be able to improve the site based on usage patterns
- Marketing cookies: You may see less relevant advertisements
6. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: legal@propertyhandleafrica.com
- Address: Eight2Five Innovation Hub, Three Anchor House, 54 Jason Moyo Avenue, Harare, Zimbabwe