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Frequently Asked Questions

Quick answers to common questions

How do I start investing with PropertyHandle?

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Getting started is easy: 1) Create a free account, 2) Complete KYC verification (takes about 5 minutes), 3) Fund your account via bank transfer or mobile money, 4) Browse available properties and invest from as little as $1.

What is the minimum investment amount?

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You can start investing with as little as $1. Each property has its own minimum investment threshold, but we've designed the platform to be accessible to everyone regardless of budget.

How do I earn returns on my investment?

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You earn returns in two ways: 1) Rental income - distributed quarterly based on your ownership percentage, 2) Capital appreciation - when the property value increases, your tokens become worth more.

Is my investment secure?

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Yes. All properties are held through Special Purpose Vehicles (SPVs) with legal title verification. Your ownership is recorded on the blockchain, providing an immutable record. We also use bank-grade encryption and two-factor authentication to protect your account.

How do I complete KYC verification?

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After signing up, go to Settings > Verification and upload a valid government ID (passport or national ID) and proof of address (utility bill or bank statement). Verification typically takes 24-48 hours.

Can I sell my property tokens?

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Yes, you can sell your tokens on our secondary marketplace. List your tokens at your desired price and other investors can purchase them. There may be a lock-up period for new investments, typically 12 months.

Get in Touch

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Other Ways to Reach Us

Office

Eight2Five Innovation Hub
Three Anchor House
54 Jason Moyo Avenue
Harare, Zimbabwe

Business Hours

Monday - Friday 8:00 AM - 5:00 PM (CAT)
Saturday 9:00 AM - 1:00 PM (CAT)
Sunday Closed

* Online support available 24/7 via email